We are hearing reports of issues accessing Medium.com from India. This is not something Medium has done.

This is happening at or above the Internet Service Provider (ISP) level. Traffic from a number of ISP's in India is pointing to the wrong IP address for medium.com. We are attempting to contact the direct department at each ISP. 

We urge you to contact your ISP directly, report this problem, and push them for a resolution.

• Specifically escalate this matter to the NOC / DNS team

• Tell them that multiple ISPs, including yours, are pointing to the wrong IP address. 

• Going to medium.com should point to 162.159.153.4, which is on Cloudflare’s network (AS13335)

  • If it points to anything else, that is wrong. It is most likely pointing an IP address on Amazon’s network (AS16509)

• Ask them to clear or correct their DNS cache for medium.com.

Numerous improvements have been shipped this week. While we still see some degraded performance and abnormal behavior with publication pages, we are beginning to see improved backend performance. Some additional fixes are still underway, and we will continue to provide updates as further improvements are made to the components powering publications. In the meantime, please continue to report abnormalities as they are encountered.